Privacy Policies

Last updated: 2025-16-10

1. Introduction

This Privacy Policy describes how SP International, a company registered in the 3903 – 3907 Autoroute des Laurentides, Laval, Qc. H7L 3H7 (“We”, “Us” or “Our”), collects, uses, processes, shares, and protects the personal information of users (“Users” or “You”) when using our website accessible at https://spinternational.ca/ (“Site”). This policy is designed in accordance with Bill 25 respecting the protection of personal information in Canada, hereinafter referred to as “the Act”.

2. Collection of Personal Information

We collect personal information in a variety of ways, including when You visit our Site, register on the Site, fill out a form, place an order, respond to a survey, communicate with Us, or interact with Our services. The personal information collected may include, but is not limited to, Your name, address, email address, phone number, payment information, and personal preferences.

3. Use of Personal Information

The personal information collected may be used for the following purposes:

  • Provide, operate and maintain Our Services, including order processing and managing Your account.
  • Personalize Your experience on the Site and provide You with relevant content.
  • Communicate with You, including to respond to Your requests and provide You with information about Our products, services, and promotions.
  • Improve Our products, services, and Site features based on Your feedback and suggestions.
  • Administer surveys, contests, promotions, or other similar activities.

4. Sharing of Personal Information

We do not sell, rent, or otherwise trade Your personal information to third parties. However, We may share Your information with third-party service providers and business partners acting on Our behalf and in accordance with Our instructions, such as hosting, payment processing, and communication services.

5. Protection of personal information

We take appropriate technical, administrative, and physical measures to protect Your personal information from unauthorized access, disclosure, alteration, or destruction. This includes securing data during collection, transmission, and storage.

6. Cookies and similar technologies

We may use cookies, web beacons, and other similar technologies to collect information about Your use of the Site. These technologies help us improve the functionality of the Site, personalize Your experience, and analyze how You interact with Us.

7. Your Choices

You have the right to choose how Your personal information is collected, used, and shared. You can manage Your communication preferences by unsubscribing from promotional communications or changing Your account settings.

8. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. Changes will be posted on the Site and the date of the last update will be indicated at the top of the Policy.

9. Contact us

If you have any questions about this Privacy Policy, please contact Us at s.pellerin@spinternational.ca.

Terms and Conditions of Use

Last updated: 2025-16-10

Welcome to the SP International website, (hereinafter referred to as “the Site”). Please read these General Terms and Conditions of Use (hereinafter referred to as the Terms of Use) carefully before using the Site.

1. Acceptance of the General Terms and Conditions of Use

By accessing or using the Site, you agree to comply with these TOU. If you do not agree to these Terms, please do not use the Site.

2. Changes to the Terms and Conditions of Use

SP International reserves the right to modify these T at any time. Changes will be effective immediately upon posting on the Site. It is your responsibility to regularly consult the T for any changes.

3. Use of the Site

User Account: To access certain parts of the Site, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Intellectual property

The content of the Site, including but not limited to text, graphics, images, videos, logos, and trademarks, is the property of SP International, or its licensors, and is protected by intellectual property laws.

5. Limitation of Liability

The Site is provided “as is” and SP International does not warrant the accuracy, reliability or completeness of its contents. SP International, will not be liable for any direct, indirect, incidental, special, consequential or punitive damages resulting from the use or inability to use the Site.

6. Governing Law

These TOU are governed by the laws of Canada and any dispute arising out of these TOU shall be subject to the exclusive jurisdiction of the courts of Canada.

7. Contact

If you have any questions or concerns about these TOU, please contact us at s.pellerin@spinternational.ca.